Refund Policy

 Kindly note that certain parts of this policy do not apply to damaged or used products which is indicated in relevant sections below!!

 

To receive quick/fast process you need to ensure the following when you return the products:

Make sure that you include all accessories and parts that were sold with the product.

The products are in its original packaging and sealed properly.

Failure to abide to the above requirements could delay the processing of your request or even result in declining your return log.


Where do items need to be returned?
2 Susman Avenue Blairgowrie 2194,South Africa

Tel: 0117870355

Email: residential@sagisa.com

 

  • Make sure it is undamaged and unused, with the original packaging

          Failure to return all the items sold with the product (regardless of whether it is a repair/exchange) 

         We are entitled to reject the returned product OR The company can estimate the value of the missing items then you can only be credited in respect

         of the returned item. 


How to return items?

You log a return on the Website within 24hrs of delivery to you

Make sure it is undamaged and unused, with the original packaging

Failure to return all the items sold with the product (regardless of whether it is a repair/exchange) may result in the following:

We are entitled to reject the returned product

OR

The company can estimate the value of the missing items then you can only be credited in respect of the returned item.

 


Credit for returns?

Failure to return all the items sold with the product (regardless of whether it is a repair/exchange) may result in the following:

We are entitled to reject the returned product OR

The company can estimate the value of the missing items then you can only be credited in respect of the returned item.

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